Privacy Policy

Johnson Animal Clinic respects the privacy of its customers and visitors.

  • SMS opting and phone numbers will not be shared with other parties.

Johnson Animal Clinic collects and stores only the information provided by you via our online forms; including but not limited to your name, company name, address, phone number, email address, and any comments or questions you may include in your contact with us.

This information is used by Johnson Animal Clinic to provide information and service offerings tailored to your specific needs.

Your information will be treated confidentially and will never be sold or transferred to any third party. Johnson Animal Clinic does not rent, sell, or share personal information about you with other people or companies except when we have your permission, or unless Johnson Animal Clinic is acquired by or merged with another company.

In this event, Johnson Animal Clinic will notify you before information about you is transferred and becomes subject to a different privacy policy.

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Johnson Animal Clinic may update this policy. We will notify you about any significant policy changes by sending a notice to the primary email address you provided, or by placing a prominent notice on our site.

SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Johnson Animal Clinic, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 100 SMS messages per week related to your pet's appointments, bloodwork results, communication with doctors, etc.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Johnson Animal Clinic Inc. by submitting an online form.

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Standard Messaging Disclosures:

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 502-456-2870

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.